Easy to book - Secure Online Payments - Instant email confirmation - Flexible to make changes
Sovereign Hill Day Tour Melbourne
from AUD$126.00
Sovereign Hill Day Tour
Genuine Customer Reviews powered by 
Service rating: poor
I booked heli ice climbing at franz joseph glacier as a birthday present for my partner. however 1day before i called the glacier guides and they cancelled, due to not enough participants. they said that it's actually hardly ever booked by somebody, so why was it still offered? and why have we not been informed pro-actively that the tour cannot take place? we would have planned our driving tour differently if we would hv known little earlier
Product rating:
it didn't take place.
Reply from Everything Travel Group
thanks a lot for your quick reaction and reply. even though we could not do the activity i would like to mention that i am positively surprised about the good and fast service from "everything new zealand" and would mention this to anyone as a positive feedback.
thanks again for your help
b/rgds,
Katharina
Service rating: excellent
respond quickly with my requests. great price. thanks very much!
Product rating: good
tour guide/driver a bit boring. otherwise everything was great!
Latest Questions about Sovereign Hill Day Tour (Melbourne)
Is there a lot of walking in the trip
My parents are 71- physically active - they walk a lot but not sure if the day evolves strenuous walking
Comments
There is a bit of walking on the Sovereign Hill day tour but its really just as much as you want to do. At Sovereign Hill you can walk around or sit down and enjoy the sights and sounds. I think this would be a good choice for an elderly couple as there is also a few hours each way in the coach with commentary from the driver.
rating
96% of new customers that used Everything Australia to provide advice and securely book their Australia activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Thanks for your comments and I'm so sorry to hear that the ice climbing did not go ahead. That must have been really disappointing for you. We were not aware at the time of the booking that it was not confirmed as this was not relayed to us by Franz Josef Glacier Guides.
The glaciers have changed a lot over the last few years with the melting ice so many of the trips have ceased operating or have changed to an alternative. We used to sell a lot of the straight up ice climbing (with no helicopter flight) but that stopped running a little while ago due to the changing ice conditions so the Glacier Guides started offering the heli ice climbing as an option. Thank you so much for the feedback, I have now deactivated the listing.
Once again, I sincerely apologise for the inconvenience and disruption this has caused.
Kind regards,
Callum Goodall
Everything Travel Group
Posted 01-Jan-2015