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Frequently Asked Questions

Our beautiful Country

  1. 1. How safe is Australia?

    How safe is Australia?

    Australia is one of the safest places in the world. Because of this people often relax and become complacent and can be subject to petty crime. We recommend you keep personal possessions in a safe place and exercise a sensible amount of caution. However when it comes to deadly creatures we have more than anywhere else in the world so always read up  and follow warning signs when travelling to Australia. Always treat Mother Nature with respect and you should be fine.

  2. 2. How hot does it get in the summer?

    How hot does it get in the summer?

    Australia’s clear, unpolluted atmosphere and the fact we have a large hole in the ozone produces sunlight stronger than much of Europe or North America. As a result people generally burn quicker than at home, so be prepared to wear hats and sun block if you plan to be out in the sun for more than 15-20 minutes. Most people carry sun factor 30+ as a minimum sun block cream.  SLIP on a shirt SLOP on sunscreen and SLAP on a hat.  However if you are travelling to the southern states eg: Victoria, be prepared for sudden weather changes.  It is said that Melbourne can have 4 seasons in one day.

  3. 3. What time is it in Australia?

    What time is it in Australia?

    Australia has several times zones. Please click here to view the different times zones.

  4. 4. What size is Australia?

    What size is Australia?

    Lying southeast of Asia, between the Pacific and Indian oceans, Australia, the world's smallest continent, is almost completely surrounded by ocean expanses.

    Australia is slightly smaller than the United States, with a total area of 7,686,850 sq km (2,967,909 sq mi). The five mainland states are:

    New South Wales, 801,600 sq km (309,500 sq mi)
    Queensland, 1,727,200 sq km (666,900 sq mi)
    South Australia, 984,000 sq km (379,900 sq mi)
    Victoria, 227,600 sq km (87,900 sq mi)
    Western Australia, 2,525,500 sq km (975,100 sq mi).
    The island state of Tasmania has an area of 67,800 sq km (26,200 sq mi)
    The Northern Territory, 1,346,200 sq km (519,800 sq mi)
    The Australian Capital Territory, 2,400 sq km (900 sq mi)
    The country, including Tasmania, extends about 4,000 km (2,500 mi) E–W and 3,180 km (1,980 mi) N–S.

    Australia is bounded on the N by the Timor and Arafura seas, on the NE by the Coral Sea, on the E by the Pacific Ocean, on the SE by the Tasman Sea, and on the S and W by the Indian Ocean, with a total coastline of 25,760 km (16,007 mi). Neighboring areas include Irian Jaya (part of Indonesia) and Papua New Guinea to the north, New Zealand to the southeast, and Indonesia to the northwest.

    Australia's capital city, Canberra, is located in the southeastern part of the country.

  5. 5. What is the population of Australia?

    What is the population of Australia?

    Approximately 22 million people live in Australia.

Visiting Australia

  1. 6. Is there much accommodation / should I book in advance?

    Is there much accommodation / should I book in advance?

    There are thousands of places to stay in Australia, the problem is there are also thousands of people wanting to stay as well! Book several months in advance if possible.

    Unlike deciding which activities to book, finding a place to stay is usually pretty damn boring and often takes up way too much of your time. As a result, we have decided to simplify things and take the hassle out of booking your accommodation by using booking.com. Simply click on the link located on the accommodation page and you will be redirect to the bookings.com website which offers real time availability and instant confirmation. If you're still not sure where to stay once visiting the website then please contact us we'll be happy to offer our suggestions.

  2. 7. Is there any public transport? Do I need to hire a car?

    Is there any public transport? Do I need to hire a car?

    Australian transport offers travellers a large selection of quality private and public transport options including rental cars, bus transport, air charters, car and motorhome hire, train transport, limousine hire and more.  Hiring a vehicle is certainly a great way to see the country at your leisure. All major towns and city have public transport so getting around is easy. Taxi’s run 24 hours a day where as trams and busses only run through the morning, day and evening. 

  3. 8. Do I need a passport or visa to enter Australia?

    Do I need a passport or visa to enter Australia?

    All visitors to Australia must carry a passport that is valid for at least three months beyond the date you intend to leave the country. One year Work visas are relatively simple to obtain and can often be extended if you have a workplace that is willing to sponsor you. Visit Australian Immigration for more information.

  4. 9. What about Driving in Australia?

    What about Driving in Australia?

    Australians drive on the left and give way to all traffic crossing or approaching from the right. The speed limit is 100 km/h on the open road and 60 km/h in built up areas.
    Most foreign driver licences are acceptable in Australia (check with your travel agent). Both drivers and passengers must wear seat belts at all times. We have a Blood Alcohol Level of .05 so don’t drink and drive.

  5. 10. Are there any banks?

    Are there any banks?

    Yes there are plenty of banks and cash machines in Australia.  The cash machines are open 24 hours. Be sure to check with your bank before travelling to Australia to ensure your cards will be accepted. In general, any cards with Visa, MC, Maestro, Cirrus or Plus on them will be accepted at ATMs. Most banks are open 9am - 4pm,  they can change foreign currency and travellers cheques at competitive rates.  All shops accept major credit cards but you can't use your overseas eftpos card so you will need to get cash out from an ATM.

  6. 11. Will my electrical appliances work?

    Will my electrical appliances work?

    Electricity is supplied throughout Australia at 240 volts (50 hertz), although most hotels and motels provide 110 volt AC sockets (rated at 20 watts) for electric razors only.  For all other equipment, an adaptor/ converter is necessary. You can purchase these at the airport, supermarkets and chemists shops throughout Australia.

  7. 12. Where are the foreign exchange offices?

    Where are the foreign exchange offices?

    Most airports and hotels have currency exchange facilities. In the town centres you are best to change your money at a bank as they do not charge commission and usually offer the best rates. We recommend buying enough Australian dollars to cover your expenses for the first few days.

  8. 13. How much is a cup of coffee / breakfast / dinner?

    How much is a cup of coffee / breakfast / dinner?

    Coffee - AUD$ 2.50 - $4
    Breakfast - AUD$8 - $15
    Send a postcard overseas - AUD$1.50 - AUD$2
    Phone call - from 50c (you can buy international calling cards from most shops in town)
    Parking – AUD$2 for 60mins (parking meters).
    Beer - AUD$5-8 for a pint
    (All above prices are approximate and can vary from those listed above).

  9. 14. What is the currency?

    What is the currency?

    Check out the Currency Exchange Rates

  10. 15. Is the water safe to drink?

    Is the water safe to drink?

    Yes, Australia’s tap water is amongst the best and tastiest in the world and very safe to drink. Be aware in some states there have been droughts so water restrictions may apply, check with your accommodation

  11. 16. What is the minimum drinking age?

    What is the minimum drinking age?

    18 years. Proof of age is often required if you look under 25 so don't be offended if you get asked.

  12. 17. Is there any departure tax when leaving Australia?

    Is there any departure tax when leaving Australia?

    When leaving Australia there is a departure fee of approximately AUD$40 but by law this will have been included in your ticket price.

  13. 18. Are there any Supermarkets?

    Are there any Supermarkets?

    Woolworths and Coles are the largest supermarket s in Australia they open from 8.30am - 8.00pm seven days a week.  There are also a number of small convenience stores called Milk Bars located all around Australia where you can buy milk, bread, cigarettes etc.

Bookings

  1. 19. Why should I book before I arrive in Australia?

    Why should I book before I arrive in Australia?

    We highly recommend you book your activities and your accommodation in advance.

    We don't charge any booking fee and all activities and bookings are the same price as those offered by the operator directly. Australia is a very popular holiday destination for both adrenalin seekers and sightseeing enthusiasts. As a result many activities get booked up and accommodation places are full many months in advance.We see so many frustrated tourists spending much of their time in Australia struggling to find a bed for the night and being disappointed when an activity is full.

    We want you to enjoy and experience as much of Australia as you can in the time you have here that's why we are here. Let us take the stress out of arranging what to do. If you are not sure what you want to do after reading our website, simply contact us and tell us a little about what you are interested in, how much time you have in Australia and we can arrange it all for you.

  2. 20. Once I have received my E-ticket will my trip definitely go ahead?

    Once I have received my E-ticket will my trip definitely go ahead?

    Once you receive your e-ticket it means your trip has been booked and your payment has been taken, you must ring the activity company the night before to reconfirm your booking. This is done to ensure the they have enough people on the trip for it to go ahead. The activity company reserves the absolute right to cancel any service as a result of weather conditions, insufficient reservations or any other unforeseen event or circumstances. Please read our terms and conditions for more detailed information.

  3. 21. What happens if it's bad weather?

    What happens if it's bad weather?

    Many activities such as scenic flights, ballooning and other air activities are weather dependent. This is the reason we ask you to ring the activity company on the day and the specified time to check the weather conditions. If your trip is cancelled by the activity company due to bad weather, you have the option of rescheduling your trip for another time or day directly with them, if this is not possible for you or you simply don't wish to go at another time please email us and we will arrange a refund back onto your credit card.

  4. 22. Is there a booking fee?

    Is there a booking fee?

    NO. Everything Travel Group does not charge you for the services we provide. All prices quoted are the same as those offered by the operators directly. We pride ourselves on offering a service to you at no additional cost.

  5. 23. Can I change my booking?

    Can I change my booking?

    Activities can be rescheduled provided you give at least 48 hours notice and if consent is given by the activity company. You can re-schedule by calling the respective company directly using the phone number provided on your e-ticket. If you are changing a booking several weeks or months in advance you can simply email or call us and we'll be happy to sort it out for you.

  6. 24. Can I cancel my booking?

    Can I cancel my booking?

    Once you have received your e-ticket via email, you can only cancel your activity if it has been authorised by the activity company. In general, cancellations cannot be made within 72 hours of the commencement of your activity.

  7. 25. What happens if I lose my ticket?

    What happens if I lose my ticket?

    No signed e-ticket = NO ACTIVITY. If you don't have your ticket then you can't do the trip. If you do lose the ticket email us and we can resend your e-ticket.

  8. 26. Is it cheaper if i book direct?

    Is it cheaper if i book direct?

    No. The Everything Travel group does not charge you for the services we provide. All prices quoted are the same as those offered by the operators directly. We don't even charge you any credit card fees so in many instances it will actually be cheaper to book with us.

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