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Reef Boat Overnight - Coral Sea Dreaming Cairns

Coral Sea Dreaming Overnight Dive Snorkel & Sail

All prices shown in AUD$.

Genuine Customer Reviews powered by Feefo

Service rating:

They knowingly charged my credit card for a booking that would not work and could be fulfilled (for a cruise with inadequate capacity) Then used a very clever sales pitch to convince us we had a ''credit' to spend. Had to insist on a refund

Product rating:

tried booking, not enough room for us, will try them again another year. Just book them directly and beware of travel agents

Reviewed 26-Aug-2022

Reply from Everything Travel Group

Hi James,
Thank you for taking the time to leave a review. We are again sorry that the tour you selected was not able to accommodate your group on the date you requested. This is always disappointing and we do our very best to find a suitable alternative in the instance where this occurs. Similar to booking a flight or any other kind of ticket- our website processes the full payment at the time you make the reservation, if we are unable to fulfill the reservation, we make a great effort to find an alternative option so that our guests still get to have a fantastic experience while on holiday and if this is not a possibility a full refund is given. After a few weeks of back and forth with you, we reminded you that we had your funds which had not been applied to a booking so were therefore in a "credit", we also offered that this could be fully refunded to you or applied to a booking. You then asked for a refund and we immediately obliged. I do apologize that you feel you were deceived, I can assure you, our only ambition was to get you booked for a fantastic experience. I do hope you and your family enjoyed your holiday and we wish you all the best.

Posted 17-Aug-2022

Reply from Customer

so we can agree you charged my credit card for a service you could not provide? and held on to it

Posted 26-Aug-2022

Reply from Everything Travel Group

Our website automatically charges your card the instant you make a booking, the same as buying almost anything else online- we communicated with you momentarily after this and explained that unfortunately the booking could not be accommodated. We found it quite difficult to get a response from you about what you wanted to do and had to chase you multiple times over a month to get an answer. We only held your funds as you said that you would book an alternative tour and did not indicate that you wanted a refund. after a month of following up with you, you finally let us know you had booked something else with another operator and wanted a refund - the moment you asked for one it was processed immediately. We are happy that you have received your full refund and managed to book an alternative activity to enjoy with your family- I hope everyone has a fantastic time!

Posted 28-Aug-2022

Service rating:

Plenty of opportunity to snorkel and different outer reefs to explore, a lot of fun thanks

Product rating:

Enjoyable trip lots of opportunities to snorkel beautiful reefs

Reviewed 01-Dec-2021

Reply from Everything Travel Group

Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you enjoyed your reef boat overnight trip with Coral Sea Dreaming experience. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group

Posted 05-Jan-2022

Latest Questions about Reef Boat Overnight - Coral Sea Dreaming (Cairns)

Is there electricity on the boat and outlets to charge phones. Will there be any phone reception while out on the water?

Comments

Thank you for your question regarding the reef boat overnight - coral sea dreaming. Yes, there are power outlets in the cabins and throughout the boat. There is no wifi onboard, however, there is mobile range out on the reef but not reliable.

Comment by: ETG on 28th Apr 21 at 14:57

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will I be able to rent open back fins and dive boots

Comments

Hi Bill, they use mostly closed foot fins but have a few open heel fins which do not need booties.

Comment by: Alicia - Everything Cairns on 1st Oct 17 at 15:02

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I own full diving kit, what do you recommend that I bring ? Are rental cameras which take an SD card and nitox available?

Comments

Hi Bill, you're welcome to bring your own equipment, although Coral Sea Dreaming supply everything so it's completely up to you. There is no nitrox on board, but camera hire is certainly available at $40 for one day or $60 for two days

Comment by: The Everything Travel Group (Sally) on 26th Sep 17 at 14:02

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Hi there is it possible to bring two infants (children under 4) on the cruise

Comments

Hi Robert unfortunately the minimum age for passengers on Coral Sea Dreaming is 4 years old. Infants under 4 are not permitted on the vessel. 

Comment by: Everything Travel Group (Belinda) on 15th Mar 13 at 16:16

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What part of the reef do you usually go to in early March?

Comments

Hi Kai, the reef sites that are visited are determined according to the weather at the time. A typical excursion for Coral Sea Dreaming will visit Flynn Reef, Milne Reef and Thetford Reef. In stronger winds the boat will travel north and most likely visit Hastings, Michaelmas and Breaking Patches reefs. 

Comment by: Everything Travel Group (Belinda) on 19th Feb 13 at 18:23

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Hello,

Can you advise availability for the 5th Jan (or around that date) for 2 people. One of us is a certified diver and the other has done 11 dives but is not certified. Can you accommodate us and what would you recommend we book the trip under?

Thanks,
Emma

Comments

Hi Emma,

There is availability at the moment for this trip, however it will start to fill up quickly over the next 3-4 weeks.

Regards,

Nigel

Comment by: Everything Travel Group (Nigel) on 25th Nov 12 at 18:13

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Hi do you have availability for two cert. divers in a private cabin, departing either 27th or 29th November? And could you confirm the price including 4 dives per person please?
Thank you

Comments

Hi Darren,

I can confirm that there is availability departing either the 27th or 29th Nov.

The price including 4 dives per person is $470.

Regards,

Nigel

Comment by: Everything Travel Group (Nigel) on 24th Nov 12 at 11:45

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Hi there, I dont like deep waters but live snorkelling - do you moor the boat to relatively swallow water where you can snorkel too?

Comments

Hi Adele, yes Coral Sea Deaming will park up right next to the reef. There is no really deep water and you can see the bottom where the boat is moored and when you are snorkelling.

Comment by: Everything Travel Group (Belinda) on 20th Sep 12 at 11:22

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