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Perth Dinner Cruise Perth

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Perth Dinner Cruise

from AUD$128.00

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Perth Dinner Cruise on the Swan River

Prices & Options Currency Converter

Adult: AUD$128.00

Child (4-14yrs): AUD$99.00

Genuine Customer Reviews powered by Feefo

Service rating:   excellent

Your service I cannot fault however the dinner cruise was terrible and I think you should revisit the company about providing a better experience, the food in particular.

Product rating:   bad

The cruise was terrible. The air con was on so high it was freezing. The service was not good as our server spent about 30 mins on the other side of the cabin talking to one particular couple leaving the rest of the deck awaiting service for drinks. One man went downstairs after standing at the upstairs bar for while. The food was terrible, myself and my partner were not able to even tell you what was on the buffet as they were that bad, we ate roughly 3 bites of salad, which was soggy. The rice was sloppy. The desserts were just as bad with cheesecake having the consistency of jelly. the fruit was dry and had clearly been sitting for a while. The starched white table also did very little to hide the fact we were sat on old train/bus chairs with very little space.

Reviewed 12-Mar-2014

Reply from Everything Travel Group

Hi Natalie. Thank you for taking the time to provide your feedback and I'm sorry to hear you had such a bad experience on the Perth Dinner cruise. I have passed your comments on to the team at Captain Cook Cruises who I believe have already been in touch with you directly and offered you a full refund and the option of experiencing the dinner cruise again at a later date free of charge. Captain Cook Cruises pride themselves in the high level of service and quality product they offer their customers so they have taken your comments very seriously and are taking the necessary steps to ensure future customers do not encounter the same sub standard experience as you. Thanks again for your valuable feedback.

Kind regards,
Callum Goodall
Everything Travel Group

Posted 25-Mar-2014

Service rating:   good

user friendly service

Product rating:   excellent

very enjoyable cruise food - drinks -service - scenery company

Reviewed 03-Mar-2014

Latest Questions about Perth Dinner Cruise (Perth)

Can the cruise accommodate a wheelchair

Comments

Hi Shirley, yes generally wheelchair access is available for the Perth City Dinner Cruise however it does depend on what vessel is used as to how wheelchair friendly the boat is. Manual wheelchairs are generally a little easier to manoeuvre on the boats than electronic as they aren't as big. 

Comment by: Everything Travel Group (Belinda) on 9th Nov 15 at 15:22

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